Shared Care Record - User Training Resources

Training videos

The following resources are designed to support health and care professionals using the Hertfordshire and West Essex Shared Care Record.

The Shared Care Record uses technology called the Oracle Cerner Health Information Exchange or HIE.

The first step is to open the HIE from your organisation's record system. Please see information on your staff intranet for instructions on how to do this for your own organisation.

Training video - part 1 (2:11) (updated August 2023)

  • Introduction to the Health Information Exchange (HIE)
  • Demographics and menu bar

Training video - part 2  (3:31)

  • How information is displayed in the HIE
  • Where to find information from different providers
  • Creating a personalised view

Training video - part 3 (1:43)

  • Filtering information in the HIE
  • Searching for information in the HIE

Using information in the HWE Shared Care Record